Terms & Policies

Terms of Use and Store Policies:

By using and purchasing through this site, you automatically acknowledge and agree to our terms and policies. We reserve the right to change these terms at any time. 

MULTIPLE ORDERS: We will combine multiple orders and we will refund the extra shipping charges on the following orders. The only time we do not combine orders is when it is already packaged for pick up.

SHIPPING & HANDLING: We do not charge an extra handling fee on top of the shipping fee. All shipping fees are set at a price for each package to arrive in the timely manner 

US CUSTOMER SHIPPING INFORMATION: We currently have flat rate shipping for all orders. Orders of 100.00 and up will require a signature confirmation. 

INTERNATIONAL CUSTOMER SHIPPING INFORMATION: We are currently only shipping to the US and Canada at this time. 


Product Refunds will be determined on an individual basis. Please keep in mind that every nose is different and scents may be perceived differently per person. We do our best to describe the scents based upon the fragrance and essential oils that are used and descriptions given from the manufacturers. No refunds will be given based on scent.  

Absolutely NO RETURNS if packing on the soap is opened. 

Orders cannot be cancelled once they have been shipped.

We reserve the right to cancel any unshipped order.

We will refund you if there is a problem with your order that is a cause of an error on our part.


We ship via USPS

Please ensure that your shipping information is correct before you place your order, please contact us within 24 hours to correct it at via email BellaSerenitySoaps@outlook.com 

We will refund you if there is a problem with your order that is a cause of an error on our part.

Sharing Information:

Now and forever Bella Serenity Soaps will not share any customer information with any third parties 

Bella Serenity Soaps is a Limited liable corporation and all logos and contact on this page is Trademark